Complaints about the DCS

We are committed to providing a high quality service to all our customers; however, if our service does not meet your expectations, we need you to tell us about it. This will give us the opportunity to learn from complaints and continuously improve our service.

If you would like to make a complaint about the Dental Complaints Service, please follow the complaints procedure outlined in the document below.


Customer Complaints Policy

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Contact Us


020 8253 0800 (Monday - Friday 9am - 5pm)


Write to: 

Dental Complaints Service 
37 Wimpole Street